Logicore Policy Suite

Logicore is committed to responsible governance, ethical conduct, and full compliance with Australian law. This Policy Suite outlines our public commitments in line with the latest legislation, regulatory guidance, and community expectations.

1. Privacy Policy

Logicore respects the privacy of individuals and manages personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and amendments under the Privacy and Other Legislation Amendment Act 2024 (Cth).

Our Commitments

  • Collect only necessary information (contact, professional, financial, recruitment, and sensitive data).
  • Collect through lawful means (directly, via services, or third parties).
  • Use information only to deliver services, manage relationships, and meet obligations.
  • Protect information through encryption, access controls, monitoring, and audit.
  • Disclose only for the original purpose, related purposes, with consent, or as required by law.
  • Respect individuals’ rights to access, correct, and request erasure (deletion) of personal information when no longer required, subject to lawful retention requirements.

Privacy by Design & High-Risk Processing
Logicore designs systems with Privacy by Design principles. Any processing considered “high-risk” (e.g. automated decision making, profiling, biometrics) undergoes a Privacy Impact Assessment (PIA) before implementation.

Automated Decision-Making

  • We disclose the type of personal information used.
  • We disclose the kinds of decisions made.
  • We ensure human oversight and appeal processes.

Cross-Border Data
Where personal data is stored or transferred overseas, Logicore ensures equivalent protection under the APPs.

Data Breaches
We comply with the Notifiable Data Breaches Scheme and the Cyber Security Act 2024 (Cth) (ransomware reporting obligations). Individuals and regulators are notified if serious harm is likely.

Regulatory Enforcement
Logicore acknowledges the OAIC’s enhanced powers (civil penalties, infringement notices, remedial orders) and commits to full cooperation with regulators.

Contact
Privacy Officer – info@logicore.com.au
Level 28 / 242 Pitt Street, Sydney NSW 2000

2. Information Security Policy

Logicore protects information assets through:

  • Role-based access, multi-factor authentication, encryption at rest and in transit.
  • Firewalls, monitoring, patching, malware protection.
  • Regular cyber security training.
  • Vendor risk assessments and audit rights.
  • Escalation of significant incidents to senior management and regulators as required.

3. Data Breach & Cyber Incident Response Policy

Logicore responds promptly to all data breaches and cyber incidents. We:

  1. Contain and investigate the incident.
  2. Assess risks and likelihood of serious harm.
  3. Notify affected individuals, OAIC, and other regulators if required.
  4. Report ransomware payments where mandated under the Cyber Security Act 2024 (Cth).
  5. Maintain incident records for at least two years.
  6. Test and update our response procedures regularly.

4. Intellectual Property & Copyright Policy

All intellectual property developed by Logicore remains Logicore’s property unless otherwise agreed in writing.

We respect third-party rights and comply with the Copyright Act 1968 (Cth). Clients and partners may only use Logicore content with written agreement.

5. Work Health & Safety (WHS) Policy

Logicore complies with the Work Health and Safety Act 2011 (Cth) and state equivalents. We:

  • Identify and control risks.
  • Provide training, resources, and safe procedures.
  • Support WHS for remote and hybrid work.
  • Promote psychological wellbeing and safe work practices.

6. Equal Employment Opportunity & Diversity Policy

Logicore provides a fair and inclusive workplace. We:

  • Prevent discrimination, harassment, bullying, and victimisation.
  • Base employment decisions on merit.
  • Support gender equality in line with the Workplace Gender Equality Act 2022.
  • Provide reasonable adjustments under the Disability Discrimination Act 1992 (Cth).
  • Comply with the Fair Work Act 2009 (Cth) and state anti-discrimination laws.
  • Handle complaints confidentially, with zero retaliation.

7. Modern Slavery Policy

Logicore has zero tolerance for modern slavery, in compliance with the Modern Slavery Act 2018 (Cth). We:

  • Map and assess supply chains for risk.
  • Apply due diligence and supplier codes of conduct.
  • Train staff to identify and address risks.
  • Take corrective action and remediation where needed.
  • Publish an annual Modern Slavery Statement if required by law.

8. Code of Conduct

All Logicore staff, contractors, and representatives must:

  • Act with honesty, integrity, and professionalism.
  • Avoid and disclose conflicts of interest.
  • Protect confidential and proprietary information.
  • Treat others with respect.
  • Comply with all laws and company policies.
  • Report unethical conduct in good faith without fear of reprisal.

Breaches may result in disciplinary action or termination.

9. Whistleblower Protection Policy

Logicore complies with the Corporations Act 2001 (Cth) whistleblower protections. Eligible whistleblowers are protected by:

  • Confidentiality of identity.
  • Immunity from liability for disclosures.
  • Protection from victimisation or retaliation.
  • Multiple reporting channels (internal and external).

10. Anti-Bribery & Corruption Policy

Logicore prohibits bribery and corruption under the Criminal Code Act 1995 (Cth) and OECD Anti-Bribery Convention.

Staff and contractors must not:

  • Offer, give, solicit, or accept bribes.
  • Make facilitation payments.
  • Use contributions to improperly influence outcomes.

11. Environmental, Social & Governance (ESG) Policy

Logicore recognises ESG responsibilities and commits to:

  • Minimising emissions, waste, and resource use.
  • Ensuring ESG and sustainability claims are evidence-based (avoiding greenwashing).
  • Supporting ethical suppliers.
  • Promoting diversity, wellbeing, and community responsibility.
  • Preparing annual sustainability disclosures if required by law.

12. Artificial Intelligence & Ethics Policy

Logicore aligns with Australia’s Voluntary AI Safety Standard 2024 and AI Ethics Principles. We commit to:

  • Transparency in AI use.
  • Fairness, accountability, and non-discrimination.
  • Human oversight of automated decisions.
  • Monitoring for bias and accuracy.
  • Prohibiting harmful AI practices.

13. Records Management Policy

Logicore complies with the State Records Acts and sectoral recordkeeping obligations. We:

  • Maintain accurate and complete records.
  • Retain records in line with statutory schedules.
  • Protect records from unauthorised alteration or loss.
  • Provide lawful access for regulators and auditors.

14. Business Continuity & Disaster Recovery Policy

Logicore ensures resilience by:

  • Maintaining a tested Business Continuity Plan (BCP).
  • Setting recovery objectives for critical systems.
  • Conducting scenario testing (natural disasters, cyberattacks, pandemics).
  • Requiring suppliers to maintain equivalent resilience.

15. Competition & Consumer Law Compliance Policy

Logicore complies with the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL). We:

  • Provide honest, accurate, and not misleading information.
  • Ensure transparent service terms and pricing.
  • Compete fairly and avoid anti-competitive conduct.
  • Substantiate all marketing and ESG claims with evidence.

16. Environmental Protection Statement

Logicore complies with the Environment Protection and Biodiversity Conservation Act 1999 (Cth) and state environmental legislation. We:

  • Minimise environmental impacts of operations.
  • Incorporate sustainability into projects.
  • Work with environmentally responsible suppliers and clients.

17. Board & Senior Leadership Responsibility

Logicore’s senior leadership and Board are accountable for governance and compliance. This includes oversight of non-financial risks (privacy, cyber, ESG, AI). We maintain a compliance risk register and review risks regularly.

18. Supplier & Third-Party Compliance

All suppliers, vendors, and contractors engaged by Logicore must meet equivalent obligations for privacy, security, ESG, and anti-corruption. Logicore reserves audit rights and enforces remedies for breaches.

19. Scam & Fraud Prevention Policy

Logicore implements measures to detect, prevent, and report scams and fraudulent activity, in line with ACCC and government scam reform frameworks (2025).

Ongoing Review

Logicore reviews this Policy Suite annually to reflect:

  • Amendments to Australian law (Privacy Act reforms, ESG, cyber, governance).
  • Guidance from regulators (OAIC, ACSC, ASIC, APRA, ACCC, Fair Work Ombudsman, eSafety Commissioner).
  • Community and client expectations.